Privacy policy for handling of or dealing in Personal Information (including sensitive personal data or information) of users
SBI Pension Funds Pvt. Ltd (referred to as “SBIPFPL”, our, us, and/or we) recognizes that one of SBIPFPL’s fundamental responsibility is to ensure that we protect Personal Information (as defined below) entrusted to SBIPFPL by its users. This is critical for the maintenance of SBIPFPL’s reputation and for complying with its legal and regulatory obligations to protect MLPFM’s customer Personal Information.
Safeguarding a user’s Personal Information and using it in a lawful manner, consistent with the user’s expectations, is a cornerstone of MLPFM‘s user relationships. Accordingly, SBIPFPL has put in place this privacy policy that sets forth principles and requirements governing the collection, usage, retention, processing, review & updation, disclosure and disposal of customer Personal Information (the "Policy"). This Policy is based on current laws and regulations applicable in India. SBIPFPL will comply with all obligations or standards that may become applicable in view of new laws and regulations in India.
Type of Personal Information collected by SBI Pension Funds Pvt Ltd.
We and our authorized Third Parties (as defined below) may collect different types of Personal Information, as permissible under laws and regulation in force in India and also based on your desire to subscribe to our retirement products and services and/or to develop the business relationship as part of providing better services to our users. Personal Information may include but is not limited to:
Personal Information: Your name, age, date of birth, email id, geography, Income range occupation, and any other information which is capable of identifying you.
- Contact Information: Your telephone numbers, email id etc.
- Financial Information: annual income
- Other Information: Any information:
Other information may be collected in the form of various surveys which you agree to participate in or provide other feedback to us regarding our products or services; when you register to receive news updates, when you submit subscription enquiries through our website or when a candidate applies for a job through our website.
Any information that is freely available or accessible in the public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force, shall not be regarded as Personal Information for the purposes of this Policy.
Purpose of collection and use of Personal Information
The Personal Information that SBI Pension Funds Pvt Ltd. collects may be used for the purposes for which it is collected or for related lawful and connected purposes that would reasonably be expected.
SBIPFPL may collect such Personal Information either itself or through identified third parties.
SBI Pension Funds Pvt Ltd. may use the information provided by users of platform for one or more purposes but not limited to the following:
- to process, confirm and fulfill customer requests regarding SBI Pension Funds Pvt Ltd. products and services or transactions made using SBI Pension Funds Pvt Ltd..online and offline (over the counter) services.
- to contact customers to address their enquiries, complaints or interest shown in SBI Pension Funds Pvt Ltd. pdt or SBI Pension Funds Pvt Ltd. product
- to comply with the rules relating to KYC obligations and under Prevention of Money Laundering Act, 2002 or under any other law.
- to carry out market and product analysis and marketing of SBI Pension Funds Pvt Ltd. products and services and communicate updates, offers and promotion.
- to Identify, verify and conduct background screening purposes.
- to share data with referee ( referee :- User who refereed the platform)
- to conform to legal requirements or comply with legal processes.
- to protect and defend SBI Pension Funds Pvt Ltd.or its affiliates' rights, interests or property.
- to enforce the terms and conditions of the products or services offered by SBI Pension Funds Pvt Ltd. or such other purposes expressly specified in the data entry forms or other relevant sections of the web resources of SBI Pension Funds Pvt Ltd.
- to address network integrity and security issues.
- to reconcile and settle accounts with those who provide related services to us.
- to analyze the customer usage pattern and deliver customized content and advertising that may be of interest to you
- to carry out activities connected with the running of our business such as personnel training, quality control, network monitoring, testing & maintenance of computers, other systems and in connection with the transfer of any part of our business in respect of which you are a customer or a potential customer.
- for communication, reminders, collection and retention efforts during the renewal process directly or through Third Parties.
- to execute electronic clearance systems/standing instructions/auto debits.
If a customer does not wish to provide the Personal Information requested or the consent for use of his/her Personal Information or later withdraws the consent for use of the Personal Information collected, SBI Pension Funds Pvt Ltd. reserves the right not to provide services or to withdraw the services for which the information was sought/collected from the customer.
Disclosure of Personal Information
In case SBI Pension Funds Pvt Ltd. discloses the Personal Information to Third Parties then it will ensure that such Third Parties will be bound contractually to ensure that they protect customer Personal Information in accordance with applicable laws. SBI Pension Funds Pvt Ltd. may disclose and/or transfer the information to:
as may be required to be disclosed to any third party by us by an order or direction under the law for the time being in force.
SBI Pension Funds Pvt Ltd. may share Personal Information of the customer, without obtaining his/her prior written consent, if mandated by law, pursuant to an order or direction of a court of law or Government agency.
Information retention
SBI Pension Funds Pvt Ltd. will retain information about its customers for as long as it is necessary to fulfil the purpose for which such information was collected or as may be required to comply with the internal MLPFM’s policies or as is otherwise required under any law in force from time to time.
Reasonable security practices and procedures
SBI Pension Funds Pvt Ltd.uses reasonable and appropriate techniques and processes to protect Personal Information.
SBI Pension Funds Pvt Ltd..is committed to implement physical, electronic, and procedural safeguards to protect customer Personal Information against loss, misuse, damage and unauthorized access, modification or disclosure.SBI Pension Funds Pvt Ltd. continuously reviews and enhances SBI Pension Funds security policies and security measures to consistently maintain a high level of security.
We maintain information pertaining to you in our business records as per current regulatory requirements.
Notification of changes in Policy
We reserve the right to update this Policy, as may be necessary, from time to time. If there are any changes or amendments to this Policy, SBI Pension Funds Pvt Ltd. will post those changes on SBI Pension Funds website so that users/customers are always aware of the latest privacy policy. SBI Pension Funds Pvt Ltd. will use user/customer Personal Information in accordance with this Policy and any other privacy policy under which the information was collected. By virtue of this Policy, you assent to collection, use, transfer, disclosure, retention and other processing of your Personal Information, as described in this Policy.